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Network abuse!

By Tonyo Cruz, TXTPower president

The National Telecommunications Commission has chosen to side with Smart and Globe in the pathetic attempt to justify the suspension of “unlimited” texting and calling during the holidays. In so doing, the NTC is ensuring that only the telcos are merry this Christmas and happy this New Year.

For consumers, this is a classic case of network abuse – abuse by the network themselves – and abetted by what should have been the government regulator.

What is clear is that the NTC and the telcos denied the public last Christmas and will again deny this New Year’s Day the opportunity to avail of the cheapest call and text rates especially during the most joyful holiday dates. Lest we forget, this is the first time that “unlimited” services were suspended during the holidays.

On the other hand, the telcos cash in on the exchange of holiday greetings that are paid for using the regular and more expensive rates. Continue reading

About Us

TXTPower is an organization of cellphone users that aims to empower Filipinos both as consumers and as citizens.

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Recent articles

Congress asked to defend Smart dealers from “dismissal”

Consumer group TXTPower today urged the Senate and House of Representatives to look into a mobile carrier’s plan to summarily dismiss thousands of electronic load dealers nationwide who have helped the telco expand its market share since 2002.

“Both the National Telecommunications Commission and the Department of Trade and Industry have told Smart electronic load (e-load) dealers that they do not have jurisdiction over their predicament, and so Congress must step in to fill the void, rescue these dealers from certain bankruptcy and exercise their oversight functions on the franchises granted to Smart Communications and parent compant PLDT,” said TXTPower president Anthony Ian Cruz.

If not stopped, Smart’s plan will end the e-loading businesses of at least 3,000 dealers and their tens of thousands of partners. Continue reading

TXTPower welcomes zero texting charges, bats for refund

TXTPower welcomes the calls by the DOTC secretary and several members of Congress, for the removal of text messaging charges.

At the moment, we hope the DOTC secretary has ordered his staff to calculate how much the telcos owe consumers since they started charging for text messaging. All these illegal charges must be refunded. The refunds should also cover the VAT illegally levied on text messaging, not just the illegal telco charges.

The NTC and the BIR should work together to find out how much the telcos and the government owe the consumers and to find out the quickest and most fair way of undertaking a refund.

We have long argued that text messaging is a built-in service of the GSM standard used by telcos and should thus be provided for free but government refuses to listen. We are thus surprised by the sudden turn around of the DOTC secretary and members of Congress. We expect them to uphold the law regarding franchises and to correct their oversight that allowed the telcos to fleece consumers up to now.

We are prepared to face the telcos, the NTC and the BIR before any forum because we have long waited for this chance to expose the highway robbery on consumers: the mislabeling of text messaging as a value-added service, the NTC’s assent, the illegal charging and the illegal slapping of VAT and the long silence over these by the government.

We have friends who are experts in the fields of mobile telephony and electronics and communications engineering who back us up and would surely sound advice to the DOTC secretary and Congress on the technological basis for removing text messaging charges.

Download the latest anti-Arroyo protest ringtone!

Click here to download the Lozada_Souljaboy ringtone.

If that doesn’t work, try clicking here.

To download, right-click on any of the two links and choose “Save Link As” or “Save Tart As”.

Use it to express your protest against Mrs. Arroyo and your support for Jun Lozada.

The ringtone was made by multimedia group SIPAT for the youth coalition YOUTH ACT NOW!