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Disappearing loads, bad service, spam? Tell your stories here

Its about time consumers are heard.

As the Senate continues its probe into abuses of Smart, Globe and Sun Cellular, as well as the (non-)performance of the regulating agency National Telecommunications Commission, we urge consumers to make their voices heard by posting your complaints here.

Everyone’s welcome to post a comment below detailing how Smart, Globe and Sun Cellular are badly treating you, the lost prepaid load, the endless spam that we receive including the spam that eat our prepaid load. Postpaid subscribers are also welcome.

How about subscribers of SmartBro, Globe Tattoo/Visibility and Sun Broadband Wireless? You may also express yourselves here. Continue reading

About Us

TXTPower is an organization of cellphone users that aims to empower Filipinos both as consumers and as citizens.

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Recent articles

Good news: Philippines’ texters take centerstage in US conference

LOS ANGELES June 5 (June 6 in Manila) — Filipinos’ text and cellphone power earned raves at the Beyond Broadcast 2009 conference on June 3-5 (June 5-6 in Manila) at the University of Southern California-Annenberg School for Communication in this city, with conference participants applauding Filipinos’ use of mobile phones for promoting consumer welfare and social change.

Speaking at the opening plenary session Thursday (Friday in Manila), TXTPower president Anthony Ian Cruz shared the consumer group’s Continue reading

Smart load dealers stage protest actions in Makati City

As government continues to ignore the plight of prepaid cellphone load dealers purportedly disenfrachised by Smart Communications, the affected parties staged a protest rally on May 21 in front of the telco’s headquarters in Makati City.

Here are five videos of the demonstration:


Continue reading

TXTPower convenor is first youth sectoral representative in Congress history

Student leader and blogger Raymond “Mong” Palatino, one of the convenors of TXTPower, was recently sworn in as a Member of Congress, becoming the first ever youth representative to be elected in the House of Representatives.

One of Mong’s first acts as representative of partylist group Kabataan (Youth) was to urge the Commission on Elections to extend the period of registration of new voters for the 2010 elections.

Kabataan partylist also established online and mobile phone hotlines where students and parents can bring their complaints as the nation prepares for the opening of the new school year this June. Continue reading